Easy English & Translated documents

We want to make it easy for all our customers to understand:

• Who we are
• What we do
• How we can help

We recognise that our customers have diverse abilities and communication needs. That's why we have worked with accessible information specialists SCOPE to translate a number of our fact sheets and key information into Easy English.
We have also had several of our key customer documents translated into different languages to ensure information about our water and sewerage services are available to customers.

We care about communicating
 

Click on a topic below to read an Easy English booklet or to read one of our customer documents in another language. 

Easy English uses words and images to communicate in a simpler way. These booklets are also tagged and can be used with a screen reader.