The processes involved in treating and managing water and wastewater have the potential to impact the environment. Not only do we need to manage issues associated with the rivers and streams we draw our raw water from, we must also maintain positive impacts on local biodiversity, the atmosphere, soils and agricultural land for future generations.

Our responsibilities for the treatment and delivery of drinking water to customers, together with the collection, transportation, treatment and reuse or disposal of wastewater mean that we have an important task in managing these operations in an environmentally responsible and sustainable way. We have an Environment Policy (PDF, 50kb) and Environmental Management System (EMS) to put this into practice.

We must also maintain positive impacts on local biodiversity.