Planned works and coronavirus (COVID-19)

Our staff are working to continue to provide essential water and wastewater services and our critical maintenance and repair programs are still underway. This ensures our services can continue to run smoothly and reduces the chances or bursts or leaks.

We’re taking a number of precautions – including social distancing and additional safety measures – to ensure the safety of our staff, their families and our customers while we work.

Generally works will be carried out on the street, not on your property but if you have any concerns, please contact us on 1800 454 500 at any time. We ask that you don’t approach our staff or contractors while they’re working, as they’re following social distancing guidelines to help keep everyone safe.

We try to keep any interruption to the water supply as short as possible, however we encourage you to make sure you have enough water stored to wash your hands frequently and for 20 seconds, or ensure you have sanitiser available.

Read more on our dedicated coronavirus (COVID-19) information page here.

Current service interruptions

Date Location Interruption Estimated Timeframe
28 April Mansfield

INTERRUPTION TO WATER SUPPLY: MURPHY ST AND HUNTER ST, MANSFIELD will experience water supply interruptions due to planned maintenance works on WEDNESDAY 28 APRIL between 10am and 12pm. Customers impacted by these works have been notified.


To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.


When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


10AM - 12PM
28 April Violet Town

INTERRUPTION TO WATER SUPPLY: BAIRD & HURT STREET VIOLET TOWN will experience water supply interruptions due to planned maintenance works on WEDNESDAY 28 APRIL between 10am and 12pm. Customers impacted by these works have been notified.


To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.


When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


10.00am to 12.00pm
24 April Shepparton

INTERRUPTION TO WATER SUPPLY: MITCHEL STREET SHEPPARTON will experience water supply interruptions due to planned maintenance works on SATURDAY 28 APRIL between 8am and 9:30am. Customers impacted by these works have been notified.


To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.


When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


8:00am - 9:30am
17-18 April North Shepparton Pump station works - Grammar Park Estate
We'll be carrying out some important maintenance works at one of the sewer pump stations near Trinity Drive from 11am Saturday 17 April, running overnight to Sunday morning. The pump station will be turned off during the works, and a sucker truck will be running trips from the site to prevent the pump station's well overflowing.

There will be no impact to your service, but you may notice some noise during the truck trips, which are expected to run hourly until about 11pm. Some occasional trips may happen later into Saturday night/Sunday morning if required.

We're really sorry for any inconvenience. If you experience any issues during this time, please call our 24/7 Customer Service Centre on 1800 454 500.
24 hours
26 April Avenel

INTERRUPTION TO WATER SUPPLY: SALEYARD ROAD AVENEL will experience water supply interruptions due to planned maintenance works on MONDAY 26 APRIL between 9am and 11am. Customers impacted by these works have been notified.


To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.


When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


9.00am to 11.00am
20 April Kilmore

INTERRUPTION TO WATER SUPPLY: UNION ST KILMORE will experience water supply interruptions due to planned maintenance works on TUESDAY 20 APRIL between 9am and 11am. Customers impacted by these works have been notified.


To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.


When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


9.00am to 11.00am
15/04/2021 Shepparton

WATER MAIN LEAK: WILLIAMS ROAD SHEPPARTON  - customers may experience water loss and/or pressure fluctuations due to a water main leak. Staff are currently on site repairing the main. We apologise the inconvenience. Please continue to check here for updates.

For further advice or information contact 1800 454 500.


12:30 pm - 3:30pm
14 April Tatura

NTERRUPTION TO WATER SUPPLY: Ross/Hogan/Hunter Sts, Tatura will experience water supply interruptions due to planned maintenance works on WEDNESDAY 14 APRIL between 9am and 12:30pm. Customers impacted by these works have been notified.

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.

9am to 12.30pm
14 April Euroa

INTERRUPTION TO WATER SUPPLY: CAMPBELL STREET EUROA will experience water supply interruptions due to planned maintenance works on WEDNESDAY 14 APRIL between 10.00am and 12:00pm. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.

10.00am - 12.00pm
13 April Marysville

INTERRUPTION TO WATER SUPPLY: SEDGWICK STREET, MARYSVILLE will experience water supply interruptions due to planned maintenance works on TUESDAY 13 APRIL between 9.00am and 11:30am. Customers impacted by these works have been notified. Case#66819

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


9.00am - 11.30am
12 April Shepparton

INTERRUPTION TO WATER SUPPLY: BENNETT/HASSETT ST & MORNINGSIDE/SALAMANDER TCE, SHEPPARTON will experience water supply interruptions due to planned maintenance works on MONDAY 12 APRIL between 12:00pm and 1:00pm. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


12:00pm - 1:00pm
9 April Tatura INTERRUPTION TO WATER SUPPLY: Ross St, Tatura will experience water supply interruptions due to water main replacement works to continue providing essential services on Friday, 9 April between 9am and 11am. Customers impacted by these works have been notified.
To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


9am - 11am
8 April Gooram

WATER MAIN BURST: GOORAM RAW WATER MAIN - customers may experience water loss and/or pressure fluctuations due to a water main burst. Staff are currently on site repairing the main. We apologise the inconvenience. Please continue to check here for updates.

For further advice or information contact 1800 454 500.


10.30am - 4.30pm
04 April Sawmill Settlement 05:30 AM:  A water main has burst and has been isolated. Customers East of Grammar School Road and West of Alpine Ridge Drive will be without water until repairs are completed. GVW staff are currently arranging for a repair crew to commence work ASAP. 

08:15 AM: Repairs have progressed well. Water should start to flow in the next half hour.

Complete
31 March Euroa

We'll be carrying out some smoke testing on our sewer networks in Euroa on Wednesday March 31 to Thursday 1st April during business hours to help us identify any potential odour issues so we can continue to improve our services. The oil we use to generate the smoke is non-toxic and completely harmless, and is not a fire hazard. Please don't be alarmed if you notice smoke coming from sewer man holes, gutter connections or sewer vent stacks near properties where we're testing at sections of Barnes St, smoke might also be visible in connecting streets including Racecourse St, Gobur St, Hunter St, Templeton St, Pleasance Ave, Vidler St and others that connect nearby.


Complete
31 March Tallarook

INTERRUPTION TO WATER SUPPLY: MAIN ROAD TALLAROOK will experience water supply interruptions due to planned maintenance works on WEDNESDAY 31 MARCH between 9:00am and 11:00am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.

Complete
31 March Mooroopna

INTERRUPTION TO WATER SUPPLY: O'BRIEN ST  MOOROOPNA will experience water supply interruptions due to planned maintenance works on WEDNESDAY 31 MARCH between 9:00am and 11:00am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


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