Current service interruptions

Date Location Interruption Estimated Timeframe
29 July Broadford

Update 4.15pm -  Repairs to the water main in HIGH STREET have been completed. Thank you for your understanding.


WATER MAIN DAMAGE: contractors have damaged a water main on HIGH STREET BROADFORD. Customers may experience water loss and/or pressure loss due to this incident. We apologise for the inconvenience. Please continue to check here for updates.

When water supply is restored, please run a tap at the rear of your property for 15 minutes or till the water runs clear. For further advice or information contact 1800 454 500.
Complete
29 July Wandong

Update 12.50pm - a further time extension is required to complete these works. It is estimated water will be restored by 2.00pm.  We apologise for this inconvenience.


Update 11.20am - Due to a valve fault, water was shut-off later than planned this morning. The shutdown has been extended and water is expected to be restored by 1.00pm. Additional houses on Rail St and Dry Creek Cres have been affected. We apologise for this inconvenience.


INTERRUPTION TO WATER SUPPLY: RAIL STREET, MOUNT VIEW ROAD, COCHRANE COURT, STOTTS ROAD, THE DENE, SCANLONS ROAD, BROADFORD-WANDONG ROAD WANDONG  will experience water supply interruptions due to planned maintenance works on THURSDAY 29 JULY between 9.30am and 11.30am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.

Complete
28 July Seymour

INTERRUPTION TO WATER SUPPLY:  GRAYLING STREET SEYMOUR will experience water supply interruptions due to planned maintenance works on WEDNESDAY 28 JULY between 9.00am and 11.00am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.

Complete
28 July Nagambie

INTERRUPTION TO WATER SUPPLY:  RIVER & ROBINSON STREET NAGAMBIE will experience water supply interruptions due to planned maintenance works on WEDNESDAY 28 JULY between 9.00am and 11.00am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.
Complete
28 July Shepparton

UPDATE: WORKS POSTPONED - Due to unforeseen circumstances these works have had to be postponed and will be rescheduled at a later date. We thank you for your understanding.


INTERRUPTION TO WATER SUPPLY:  HIGH STREET, SHEPPARTON will experience water supply interruptions due to planned maintenance works on WEDNESDAY 28 JULY between 7.00pm and 9.00pm. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.
POSTPONED
7 July North Shepparton

Works are currently underway at the Shepparton Pump Station Number 5 after a pump system failure on Tuesday. Our staff are working to resolve the problem, and have put alternative measures in place to ensure services continue as normal. Some people in the vicinity (along/near Wanganui Rd) may potentially experience odours at times due to a bypass pumping system in place. This will likely be brief and will dissipate naturally.

If you have any concerns, please call us on 1800 454 500.

TBC

Planned works and coronavirus (COVID-19)

Our staff are working to continue to provide essential water and wastewater services and our critical maintenance and repair programs are still underway. This ensures our services can continue to run smoothly and reduces the chances or bursts or leaks.

We’re taking a number of precautions – including social distancing and additional safety measures – to ensure the safety of our staff, their families and our customers while we work.

Generally works will be carried out on the street, not on your property but if you have any concerns, please contact us on 1800 454 500 at any time. We ask that you don’t approach our staff or contractors while they’re working, as they’re following social distancing guidelines to help keep everyone safe.

We try to keep any interruption to the water supply as short as possible, however we encourage you to make sure you have enough water stored to wash your hands frequently and for 20 seconds, or ensure you have sanitiser available.

Read more on our dedicated coronavirus (COVID-19) information page here.

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