LIFTING OF BOIL WATER ADVISORY LONGWOOD & LONGWOOD EAST
Thursday 15 January 2:10pm
Goulburn Valley Water, in consultation with the Department of Health, has lifted the Boil Water Advisory for Longwood and Longwood East.
Your water supply is safe for all drinking, washing and food preparation purposes.
The fire that passed through Longwood and Longwood East damaged the Longwood Water Treatment Plant, which impacted water supply to customers.
We were able to restore water supply by tankering drinking water to existing storage tanks, but we could not guarantee that the water was safe to drink due to other fire impacts on the supply network.
We have repaired leaks and replaced meters along the network and have been monitoring the supply system to maintain the tankered water supply.
We received water quality test results today that confirmed the water is now fit for human consumption.
Staff have worked tirelessly to return a safe supply of drinking water to customers in both Longwood and Longwood East.
We will continue to provide water at the Longwood Recreation Reserve through the water tanker from 8am to 4pm and a supply of bottled water, until the Longwood Water Treatment Plant is back online.
Customers and community members in and around Longwood and Longwood East are welcome to bring water containers and IBCs to the site.
You are welcome to provide feedback on this Boil Water Advisory. Please call 1800 454 500 or email mail@gvwater.vic.gov.au
Update on BOIL WATER NOTICE issued for Longwood and Longwood East customers
Tuesday 14 January 8.45pm
The fire that passed through Longwood and Longwood East has continued to impact water supply to customers.
Water supply has been restored to Longwood and Longwood East. The Water Treatment Plant has been damaged but we are tankering water to storages to maintain supply.
We are monitoring the water supply, repairing leaks on the supply system and replacing water meters, but at this stage we still cannot guarantee that the water being supplied to Longwood and Longwood East customers is fit for human consumption.
We continue to work towards lifting the Boiled Water Advisory as soon as possible.
At this stage the Boil Water Notice is still in effect. It will remain in place until we are confident that there is no longer a risk to public health.
This advice has been issued as a precautionary measure.
Drinking water is available - bottled water is available 24 hours a day at the Longwood Recreation Reserve. We also have a tanker of treated water that is safe to drink which can be accessed between 8am and 4pm daily and Bring containers to fill from the tanker.
We will continue to provide regular updates as we work to restore a safe supply of drinking water to customers as soon as possible.
Customers should boil water prior to drinking, preparing beverages, washing and preparing food, preparing baby formula, brushing teeth and making ice.
To ensure water is safe for consumption:
- Heat water until a continuous and rapid stream of air-bubbles is produced from the bottom of a pan or kettle (kettles with automatic shut-off switches are suitable).
- Allow water to cool before use.
- Store water in a clean, closed container for later use.
- Caution should be taken to prevent scalding from boiling water.
Unboiled water can be used for:
- Showering and bathing (avoid swallowing water).
- Flushing toilets.
- Washing dishes and clothes.
Consumption of unboiled water may lead to diarrhoea, cramps, headaches or other gastro-like symptoms. If you are concerned please contact your local doctor and advise them of this notice.
If you are experiencing water supply issues and need assistance or more information, please contact 1800 454 500 (24 hours)
BOIL WATER NOTICE issued for Longwood East customers
Sunday 11 January 2026, 7.15pm
Water supply has been partially restored to Longwood East. A Boil Water Notice is in effect for Longwood and Longwood East; please limit water use to essential needs until further notice. Supply maybe intermitted and not guaranteed
The fire that passed through Longwood and Longwood East has impacted water supply to customers. We will be carrying out verification sampling to assess the water safety, but at this stage we cannot guarantee that the water being supplied to Longwood and Longwood East customers is fit for human consumption.
In consultation with the Department of Health, we advise all residents to boil their drinking water until further notice. The Boil Water Notice will remain in place until we are confident that there is no longer a risk to public health.
This advice has been issued as a precautionary measure.
Customers should boil water prior to drinking, preparing beverages, washing and preparing food, preparing baby formula, brushing teeth and making ice.
To ensure water is safe for consumption:
- Heat water until a continuous and rapid stream of air-bubbles is produced from the bottom of a pan or kettle (kettles with automatic shut-off switches are suitable).
- Allow water to cool before use.
- Store water in a clean, closed container for later use.
- Caution should be taken to prevent scalding from boiling water.
Unboiled water can be used for:
- Showering and bathing (avoid swallowing water).
- Flushing toilets.
- Washing dishes and clothes.
Consumption of unboiled water may lead to diarrhoea, cramps, headaches or other gastro-like symptoms. If you are concerned please contact your local doctor and advise them of this notice.
Drinking water is available - a tanker of treated water that is safe to drink can be accessed between 8am and 4pm daily and bottled water is available 24 hours a day at the Longwood Recreation Reserve. Bring containers to fill from the tanker.
We will continue to provide regular updates.
If you are still experiencing water supply issues and need assistance or more information contact 1800 454 500 (24 hours)
The fire that passed through Longwood has impacted water supply to customers.
We are tankering water to our storage tank, which is now supplying the town.
We will be carrying out verification sampling to assess the water safety, but at this stage we cannot guarantee that the water being supplied to Longwood customers is fit for human consumption.
In consultation with the Department of Health, we advise all residents to boil their drinking water until further notice.
The Boil Water Notice will remain in place until we are confident that there is no longer a risk to public health.
This advice has been issued as a precautionary measure.
Customers should boil water prior to drinking, preparing beverages, washing and preparing food, preparing baby formula, brushing teeth and making ice.
To ensure water is safe for consumption:
- Heat water until a continuous and rapid stream of air-bubbles is produced from the bottom of a pan or kettle (kettles with automatic shut-off switches are suitable).
- Allow water to cool before use.
- Store water in a clean, closed container for later use.
- Caution should be taken to prevent scalding from boiling water.
Unboiled water can be used for:
- Showering and bathing (avoid swallowing water).
- Flushing toilets.
- Washing dishes and clothes.
Consumption of unboiled water may lead to diarrhoea, cramps, headaches or other gastro-like symptoms. If you are concerned please contact your local doctor and advise them of this notice.
Infants, children, pregnant women, the elderly and immuno-compromised people are particularly at risk.
Drinking water is available - a tanker of treated water that is safe to drink can be accessed between 8am and 4pm daily and bottled water is available 24 hours a day at the Longwood Recreation Reserve. Bring containers to fill from the tanker.
Please communicate this information to others in your household and community.
We will provide regular updates.
If you experience water supply issues and need assistance or more information contact 1800 454 500 (24 hours)