All residents and businesses who were occupying a property during the floods in Mooroopna, and other areas where flooding had a localised impact, recieved either a:
- $600 credit if they experienced flooding above floor level of their house or business premise; or
- $300 credit in recognition of the widespread flooding impacts to the Mooroopna town and community.
Residents and building occupants in Nathalia were also be eligible for a $300 credit in recognition of the ongoing, intermittent impact on water quality resulting from the floods.
We can support our customers in other ways if you're experiencing financial pressure, or if you were affected by the floods but are not eligible for the bill credit. Find out more about the options on our Support page.