Our Services

Goulburn Valley Water / About Us / Our Services

Our core purpose is to deliver safe, reliable and affordable water services to our residential, commercial and industrial customers.

We provide water and wastewater services to customers in 54 towns, operating 37 water treatment plants and 26 wastewater management facilities. We provide adequate storage capacity and meet the ever-growing demand from a population of over 125,000 people. We maintain over 1,800km of distribution and reticulation pipelines and 128 water storage tanks and reservoirs.

Water Source

In the Goulburn Valley, water for drinking purposes is obtained from surface water sources such as rivers, creeks, channels and reservoirs.
Water Treatment

Treatment of raw water is necessary to remove colour, fine particulates, harmful chemicals, organic compounds and most importantly, harmful micro-organisms (pathogens) that may be present from animals or human activities.
Water Delivery

Once water has been treated at one of our 37 Water Treatment Plants it is distributed to our customers via an underground network of pipes.
Water Usage

We service residential (domestic) and non-residential (business) customers.
Wastewater Transport

Our sewerage system services 30 towns, transporting wastewater to Wastewater Management Facilities via 1,200 kilometres of underground sewer pipes.
Wastewater Treatment

We operate 26 Wastewater Management Facilities (WMF), the majority of which use lagoon treatment followed by land-based reuse.
Recycled Water & By-products

Recycled water is wastewater from urban communities that has undergone extensive treatment to produce high quality reusable water.

Our Services

Water Source

Water Treatment

Water Delivery

Water Usage

Wastewater Transport

Wastewater Treatment

Recycled Water & By-products

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