If you require help and advice, please choose a topic from the list below, or go to our Frequently Asked Questions. Alternatively you can contact us.
Customers are expected to follow Permanent Water Saving Rules (PWSR) all year round and Water Restrictions as they are allocated to towns.
If you have sold your commercial property and are using a Solicitor or Conveyancing business they will notify us on your behalf at settlement. However it is your responsibility to ensure that we have your correct mailing address.
Leaks can waste significant amounts of water and may be hidden from view as they can occur anywhere on your property.
The meter that services your property measures how much water you use and its condition is your responsibility, however the meter itself belongs to us.
Your responsibilities as a customer are outlined here.
Outline of your responsibilities as a customer.
Goulburn Valley Water acknowledges the Traditional Owners of the land on which we operate, recognising their continuing connection to land,
water and community. We pay respects to their Elders past, present and emerging.